CountWise

Terms of Service

Last updated: September 2, 2026

DRAFT — this document was generated by an AI assistant to give this app a real, complete policy to launch with. It has not been reviewed by a licensed attorney. Have it reviewed before relying on it once real payments are live.

These Terms of Service ("Terms") govern your access to and use of CountWise ("CountWise," "we," "us," or "our"), including the website, account system, and blackjack/card-counting training application (collectively, the "Service"). By creating an account or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

1. What the Service Is

CountWise is an educational training tool that teaches blackjack strategy and card-counting techniques (including the Hi-Lo counting system) using simulated, virtual gameplay. All chips, bankroll balances, and in-app currency have no cash value, cannot be purchased, sold, exchanged, transferred, withdrawn, or redeemed for real money or anything of value, and exist solely to make the training realistic. The Service is not real-money gambling, is not offered as a gambling product, and does not accept wagers of any kind.

2. Eligibility

You must be at least 18 years old to create an account or use the Service. By using the Service, you represent that you meet this requirement and that you have the legal capacity to agree to these Terms.

3. Accounts

You're responsible for maintaining the confidentiality of your account credentials and for all activity under your account. You may sign up with an email and password or through a supported third-party provider (currently Google or Facebook). One account per person — creating multiple accounts to exploit trial periods, referral rewards, or usage limits is prohibited and may result in termination.

4. Free Tier and PRO Subscriptions

The Service offers a Free tier with limited daily usage, and paid PRO tiers (Monthly, Annual, or Lifetime) that unlock additional features. Where offered, a free trial automatically converts to a paid PRO Monthly subscription and your payment method is charged at the end of the trial period unless you cancel first. Monthly and Annual subscriptions automatically renew at the end of each billing period until canceled. You can cancel anytime from your account page; cancellation takes effect at the end of the current billing period, and we don't provide prorated refunds for the unused portion of a period except where required by law. We may change subscription pricing going forward, with notice before it applies to your next renewal.

5. Daily Bankroll Floor

Free-tier accounts have an administrator-configurable daily bankroll floor: if your virtual bankroll is below that amount when you next play on a new day, it's restored up to the floor amount (never reduced if it's already higher). This is a gameplay mechanic for a training tool using virtual credits only — see Section 1 above regarding the non-cash nature of all in-app currency.

6. Creator / Referral Program

A separate Creator Program lets approved creators earn commissions on subscribers they refer. Participation is governed by its own, separate terms (see the Creator Program Terms page), which apply in addition to these Terms for anyone who applies to or participates in that program.

7. Acceptable Use

You agree not to:

8. Intellectual Property

The Service, including its software, design, trademarks, and content (excluding standard blackjack rules and public-domain strategy, which belong to no one), is owned by CountWise or its licensors and protected by intellectual property law. You're granted a limited, non-exclusive, non-transferable license to use the Service for personal, non-commercial training purposes.

9. Third-Party Services

We use third-party providers to operate the Service — including Stripe for payment processing and Google/Facebook for optional sign-in. We never see or store your full payment card number; Stripe handles that directly. See our Privacy Policy for details on what data is shared with these providers.

10. Disclaimers

The Service is provided "as is" and "as available," without warranties of any kind, express or implied. CountWise is an educational tool: following the strategy or counting techniques it teaches does not guarantee any outcome at an actual casino, and gambling always carries financial risk that is entirely your own responsibility if you choose to gamble with real money elsewhere. We don't guarantee the Service will be uninterrupted, error-free, or that any strategy calculation is free of bugs.

11. Limitation of Liability

To the maximum extent permitted by law, CountWise and its owners, employees, and contractors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, arising from your use of the Service — including, without limitation, any real-money gambling losses you incur elsewhere. Our total liability for any claim relating to the Service is limited to the amount you paid us in the 12 months before the claim arose, or $100 if you haven't paid us anything.

12. Termination

We may suspend or terminate your account if you violate these Terms. You may stop using the Service and delete your account at any time by contacting us at support@21countwise.app.

13. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we'll update the "Last updated" date above; continued use of the Service after a change means you accept the updated Terms.

14. Governing Law

These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-law provisions, regardless of your own location.

15. Contact

Questions about these Terms? Email us at support@21countwise.app.